PRIVACY POLICY

1. Introduction

Cybranytech (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and safeguarding personal data in accordance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you:

  • Visit our website
  • Contact us
  • Engage our cybersecurity services
  • Enter into a business relationship with us

By using our website or Services, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We may collect the following categories of personal data:

A. Contact Information

  • Full name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business address

B. Technical Information

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Website usage data
  • Log files

C. Client & Service Data

  • Network infrastructure information
  • Security logs
  • Incident reports
  • Compliance documentation
  • Risk assessments

D. Communication Data

  • Emails and correspondence
  • Support tickets
  • Meeting records

We do not intentionally collect sensitive personal data unless required for service delivery and explicitly agreed upon in writing.

3. How We Collect Data

We collect personal data through:

  • Website contact forms
  • Email communications
  • Direct business interactions
  • Service agreements
  • Security monitoring tools
  • Cookies and tracking technologies

4. Legal Basis for Processing

Under UAE PDPL and applicable regulations, we process personal data based on:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate business interests
  • Protection of vital interests

Where consent is required, you may withdraw it at any time.

5. Purpose of Processing

We process personal data for:

  • Providing cybersecurity services
  • Responding to inquiries
  • Client onboarding and verification
  • Risk management and compliance
  • Billing and invoicing
  • Improving our website and services
  • Detecting fraud and preventing cyber threats

We do not sell personal data to third parties.

6. Data Sharing and Disclosure

We may share data with:

  • Authorized employees and contractors
  • Technology service providers (hosting, analytics, cloud services)
  • Legal and regulatory authorities (if required by law)
  • Professional advisors (legal, accounting, compliance)

All third parties are contractually required to protect data in accordance with UAE laws.

7. International Data Transfers

If personal data is transferred outside the UAE, we ensure appropriate safeguards are in place, including:

  • Contractual data protection clauses
  • Adequate jurisdiction assessments
  • Secure encrypted transmission

8. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Contractual obligations
  • Dispute resolution

When no longer required, data is securely deleted or anonymized.

9. Data Security

Cybranytech implements appropriate technical and organizational measures including:

  • Encryption
  • Access controls
  • Multi-factor authentication
  • Firewalls and intrusion detection
  • Continuous monitoring
  • Secure cloud infrastructure

However, no system can guarantee 100% security.

10. Your Rights Under UAE Law

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (where legally permissible)
  • Object to processing
  • Withdraw consent
  • Request data portability (where applicable)

Requests can be submitted to the contact details below.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Enhance user experience

For more information, please refer to our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised Effective Date.

15. Contact Us

For privacy-related inquiries or data subject requests:

Cybranytech
Dubai, United Arab Emirates